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Article
Publication date: 14 September 2015

Jinze Chai, Liya Wang, Quanlong Shi and Mingxing Wu

Feature fatigue (FF) will lead to negative Word-Of-Mouth (WOM), which damages the brand’s long-term profit and ultimately decreases the manufacturer’s customer equity (CE). It…

Abstract

Purpose

Feature fatigue (FF) will lead to negative Word-Of-Mouth (WOM), which damages the brand’s long-term profit and ultimately decreases the manufacturer’s customer equity (CE). It becomes severer in multi-generation products because of the significant impacts of earlier generation products on the CE of later ones. The purpose of this paper is to alleviate FF, it is imperative for designers to decide what features should be integrated to balance initial revenue and long-term profit so as to maximize CE.

Design/methodology/approach

In this paper, a novel method based on the Norton-Bass model is proposed to alleviate FF of multi-generation products to help designers find optimal feature combination that maximizes CE. The authors take the effects of adding features on product capability and usability into account, and integrate product capability, usability, WOM and earlier-generation product’s effects into the Norton-Bass model to predict the impacts of FF on CE in current product development. A case study of a virtual product is presented to illustrate and validate the proposed method.

Findings

The advantage of the proposed method is highlighted in the cases of large feature number, high-product complexity (low-product usability) and multi-generation products. The experiments show that the earlier generations do affect the later ones from the perspective of maximizing CE. The superiority of the proposed method compared with the traditional way to put all potential features into a product during the product development is demonstrated. And the more features, the larger CE obtained using the proposed model than the one obtained by traditional way.

Originality/value

Although, there are reports attempting to analyze and alleviate FF, most of these studies still suffer the limitations that cannot point out what features should be added to the product with the objective of maximizing CE. In addition, few studies have been carried out to alleviate FF of multi-generation products. A novel method based on the Norton-Bass model and a genetic algorithm is proposed to alleviate FF of multi-generation products to help designers find optimal feature combination that maximizes CE.

Details

Industrial Management & Data Systems, vol. 115 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 6 July 2015

Mingxing Wu, Liya Wang, Ming Li and Huijun Long

This paper aims to propose a novel method to predict and alleviate feature fatigue. Many products now are loaded with an extensive number of features. Adding more features to one…

Abstract

Purpose

This paper aims to propose a novel method to predict and alleviate feature fatigue. Many products now are loaded with an extensive number of features. Adding more features to one product generally makes the product more attractive on the one hand but, on the other hand, may result in increasing difficulty to use the product. This phenomenon is called “feature fatigue”, which will lead to dissatisfaction and negative word-of-mouth (WOM). Feature fatigue will damage the brand’s long-term profit, and ultimately decrease the manufacturer’s customer equity. Thus, a problem of balancing the benefit of increasing “attractiveness” with the cost of decreasing “usability” exists.

Design/methodology/approach

A novel method based on the Bass model is proposed to predict and alleviate feature fatigue. Product capability, usability and WOM effects are integrated into the Bass model to predict the impacts of adding features on customer equity in product development, thus helping designers alleviate feature fatigue. A case study of mobile phone development based on survey data is presented to illustrate and validate the proposed method.

Findings

The results of the case study demonstrate that adding more features indeed increases initial sales; however, adding too many features ultimately decreases customer equity due to usability problems. There is an optimal feature combination a product should include to balance product capability with usability. The proposed method makes a trade-off between initial sales and long-term profits to maximize customer equity.

Originality/value

The proposed method can help designers predict the impacts of adding features on customer equity in the early stages of product development. It can provide decision supports for designers to decide what features should be added to maximize customer equity, thus alleviating feature fatigue.

Details

Journal of Engineering, Design and Technology, vol. 13 no. 3
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 5 June 2017

Min Zhang, Mingxing Zhu, Xiaotong Liu and Jun Yang

Because mobile phones offer a new, affordable and easy-to-use portal to reading material, mobile reading is emerging as the most ultra-modern reading approach. From the…

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Abstract

Purpose

Because mobile phones offer a new, affordable and easy-to-use portal to reading material, mobile reading is emerging as the most ultra-modern reading approach. From the perspective of mobile reading service providers, knowledge of customer purchase, and consumption behaviour is critical for their survival and success. This paper aims to provide insights into the factors that influence the purchase e-books.

Design/methodology/approach

Following means-end chain theory, the prospect theory and elaboration likelihood model, a structural equation model is proposed to investigate and identify key factors that drive the purchase intention of experienced mobile readers. In the theoretical model, utilitarian value (UV) and hedonic value (HV) are supposed as formative second-order constructs formed by related payoff.

Findings

Both UV and HV are positively associated with readers’ purchase intention. However, there are no big differences between these two path coefficients. People seem to perceive relatively low payment risk although perceived risk could still negatively affect purchase intention. As a predictor of purchase intention, UV is less important when risk perception increases or when involvement (IV) decreases. Furthermore, this study illustrates that uniqueness and convenience (CV) are significant components of UV, whereas curiosity and flow are components of HV.

Practical implications

Mobile reading providers should highlight the professional and specificity of app such as beautiful cover, page setup that similar to real books and so on. Readers should be allowed to post real-time reviews and communicate with others to improve their sense of satisfaction, participation and belonging. The payment process should be concise and simple through which readers can save their purchase time and effort. Mobile reading service providers should provide trustworthy payment approaches, especially third-party platform and guarantee the CV and safety of payment activity.

Originality value

By focusing on the impacts of relationships among UV, HV, perceived risk and IV to purchase intention, this paper not only provides a theoretical understanding of mobile reading purchase behaviour but also offers practical insights to reading material manufactures and app developers for promoting such a process.

Details

The Electronic Library, vol. 35 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 15 October 2020

Daqiang Guo, Mingxing Li, Ray Zhong and G.Q. Huang

The purpose of this paper is to develop an intelligent manufacturing system for transforming production management and operations to an Industry 4.0 manufacturing paradigm.

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Abstract

Purpose

The purpose of this paper is to develop an intelligent manufacturing system for transforming production management and operations to an Industry 4.0 manufacturing paradigm.

Design/methodology/approach

A manufacturing mode-Graduation Manufacturing System is designed for organizing and controlling production operations. An Industrial Internet of Things (IIoT) and digital twin-enabled Graduation Intelligent Manufacturing System (GiMS) with real-time task allocation and execution mechanisms is proposed to achieve real-time information sharing and production planning, scheduling, execution and control with reduced complexity and uncertainty.

Findings

The implementation of GiMS in an industrial company illustrates the potential advantages for real-time production planning, scheduling, execution and control with reduced complexity and uncertainty. For production managers and onsite operators, effective tools, such as cloud services integrates effective production and operations management strategies are needed to facilitate their decision-making and daily operations at the operational level.

Originality/value

This paper presents an Industry 4.0 paradigm-GiMS, which aims to explore Industry 4.0 technologies opportunities on operations and production management, especially on production planning, scheduling, execution and control.

Details

Industrial Management & Data Systems, vol. 121 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 26 December 2023

Asad Ullah Khan, Zhiqiang Ma, Mingxing Li, Liangze Zhi, Weijun Hu and Xia Yang

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding…

Abstract

Purpose

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding and analyzing the significant changes, patterns and trends in the subject as they are represented in academic papers is the goal of this research.

Design/methodology/approach

Using bibliometric methodologies, this study gathered and examined a large corpus of research papers, conference papers and related material from several academic databases.

Findings

Starting with Artificial Intelligence (AI), the Internet of Things (IoT), Big Data (BD), Augmentation Reality/Virtual Reality and Blockchain Technology (BT), the study discusses the advent of new technologies and their effects on libraries. Using bibliometric analysis, this study looks at the evolution of publications over time, the geographic distribution of research and the most active institutions and writers in the area. A thematic analysis is also carried out to pinpoint the critical areas of study and trends in emerging technologies and smart libraries. Some emerging themes are information retrieval, personalized recommendations, intelligent data analytics, connected library spaces, real-time information access, augmented reality/virtual reality applications in libraries and strategies, digital literacy and inclusivity.

Originality/value

This study offers a thorough overview of the research environment by combining bibliometric and thematic analysis, illustrating the development of theories and concepts during the last ten years. The results of this study helps in understanding the trends and future research directions in emerging technologies and smart libraries. This study is an excellent source of information for academics, practitioners and policymakers involved in developing and applying cutting-edge technology in library environments.

Article
Publication date: 15 July 2022

Wei Liu, Zhiping Zhou, Zhaolin Li, Mingxing Li, Qiongwei Li, Zhengrong Ye, Jinxing Yao and Xiankang Zhong

This paper aims to investigate the high-temperature mechanical properties of HS110S steel and its corrosion behaviors in harsh downhole environment.

Abstract

Purpose

This paper aims to investigate the high-temperature mechanical properties of HS110S steel and its corrosion behaviors in harsh downhole environment.

Design/methodology/approach

In this work, mechanical property measurements were carried out from 25°C to 350°C and the scanning electron microscopy was used to observe the fracture morphology. The weight-loss measurements and surface characterization were used to evaluate the corrosion resistance of HS110S steel in harsh downhole environment.

Findings

Results show that the yield strength and tensile strength of HS110S steel at 350 °C are 779 and 861 MPa, respectively. Compared with room temperature, the reduction rate values are both less than 20%. At the high-temperature corrosion environment (350 °C), the static and dynamic corrosion rates are 0.9668 and 1.9236 mm/a, respectively. The generated corrosion products are mainly composed of FeSx, FeCO3 and Fe3O4. Therefore, the HS110S steel applied under such conditions needs to take suitable protective measures.

Originality/value

In general, the HS110 steel has widely used in conventional development conditions (e.g. low H2S or high CO2 environments). However, to the best of the authors’ knowledge, no studies have reported on its application at more than 250°C. Therefore, this work can be a reference to the application of HS110S steel in high-temperature corrosion conditions.

Details

Anti-Corrosion Methods and Materials, vol. 69 no. 5
Type: Research Article
ISSN: 0003-5599

Keywords

Article
Publication date: 3 April 2017

Mohd Fadzil Faisae Ab Rashid

This paper aims to optimize the assembly sequence planning (ASP) problem using a proposed hybrid algorithm based on Ant Colony Optimization (ACO) and Gray Wolf Optimizer (GWO)…

Abstract

Purpose

This paper aims to optimize the assembly sequence planning (ASP) problem using a proposed hybrid algorithm based on Ant Colony Optimization (ACO) and Gray Wolf Optimizer (GWO). The proposed Hybrid Ant-Wolf Algorithm (HAWA) is designed to overcome premature convergence in ACO.

Design/methodology/approach

The ASP problem is formulated by using task-based representation. The HAWA adopts a global pheromone-updating procedure using the leadership hierarchy concept from the GWO into the ACO to enhance the algorithm performance. In GWO, three leaders are assigned to guide the search direction, instead of a single leader in most of the metaheuristic algorithms. Three assembly case studies used to test the algorithm performance.

Findings

The proposed HAWA performed better in comparison to the Genetic Algorithm, ACO and GWO because of the balance between exploration and exploitation. The best solution guides the search direction, while the neighboring solutions from leadership hierarchy concept avoid the algorithm trapped in a local optimum.

Originality/value

The originality of this research is on the proposed HAWA. In addition to the standard pheromone-updating procedure, a global pheromone-updating procedure is introduced, which adopted leadership hierarchy concept from GWO.

Details

Assembly Automation, vol. 37 no. 2
Type: Research Article
ISSN: 0144-5154

Keywords

Article
Publication date: 28 August 2019

Ning Chai, Rob Stevens, Xiaozhen Fang, Chun Mao and Ding Wang

The purpose of the paper is to investigate compensation and related welfare issues in the case of the expropriation of land for urban redevelopment in China.

Abstract

Purpose

The purpose of the paper is to investigate compensation and related welfare issues in the case of the expropriation of land for urban redevelopment in China.

Design/methodology/approach

A mixed methods quantitative and qualitative approach was selected to undertake the research. This involved a wide ranging qualitative review of the academic and policy literature to explore the relevant arguments and issues, combined with a quantitative regression analysis of survey data collected from research subjects.

Findings

The research identified the complex and changeable phenomena of urban village redevelopment in China, and the variable compensation arrangements used. The research found that monthly family income before land expropriation, monthly family expense before expropriation, the location of the housing expropriation and family unit size are important determinants for the property holders chosen methods of compensation. It also found that an increase in family size leads to a decreasing probability that the expropriated farmers choose the single monetary compensation relative to the alternative option of housing compensation. The degree of satisfaction with compensation, changes in monthly family income and expense are found to be significant determinants for changes in life satisfaction.

Research limitations/implications

The research made the following four recommendations based upon the qualitative and quantitative analysis: that local governments should pay closer governance/ political attention to changes in the welfare of the farmers/ villagers whose property has been expropriated; that central and local government should aim to improve the compensation system for rural land and property expropriation, to make the compensation policy be perceived as fairer and more reasonable by citizens; that a broad National standard of compensation be used within a pragmatic locally focussed regime; that the Chinese Central, Provincial and Local governments can devise improved policy tools and make more effective policy interventions by learning from the experiences (both successes and failures) of other countries approaches to this topic. It also suggested that further research be undertaken investigating the multitude of local level policy experiments, as a way of developing better National compensation standards based upon those compensation standards that appear to be working – and have citizen support – at the local level.

Originality/value

The literature review identified recent developments in Chinese urban studies and originally synthesised both recent and longstanding work on the issue of urban villages in China. The research also suggested changes to the National and Local legal and policy framework for compensation cases in urban redevelopment expropriation scenarios.

Details

Journal of Property, Planning and Environmental Law, vol. 11 no. 3
Type: Research Article
ISSN: 2514-9407

Keywords

Article
Publication date: 2 October 2023

Zhihao Qin, Menglin Cui, Jiaqi Yan and Jie Niu

This paper aims to examine whether managerial sentiment, extracted from annual reports, is associated with corporate risk-taking in the context of Chinese companies. This study…

Abstract

Purpose

This paper aims to examine whether managerial sentiment, extracted from annual reports, is associated with corporate risk-taking in the context of Chinese companies. This study expands the vein of literature on overconfidence theory.

Design/methodology/approach

By leveraging textual analysis on Chinese listed companies’ annual reports, the authors construct firm-level managerial sentiment during 2007 and 2021 to examine how managerial sentiment influences corporate risk-taking after control for firm characteristics. Corporate risk-taking is denoted by corporate investment engagements: capital expenditures and net fixed asset investment.

Findings

Results show that incentives for corporate risk-taking are likely to increase with the positive managerial sentiment and decrease with the negative sentiment in companies’ annual reports. Positive managerial sentiment is associated with over-/under-investment and low/high investment efficiency. Further additional tests show that the managerial sentiment effect only holds during low economic uncertain years and samples of private-owned firms. Furthermore, the robust tests indicate that there is no endogenous issue between managerial sentiment and corporate risk-taking.

Research limitations/implications

Annual report textual-based managerial sentiment may not perfectly reflect managers’ lower frequency sentiment (e.g. weekly, monthly and quarterly sentiment). Future studies could attempt to capture managers’ on-time sentiment by using media sources and corporate disclosures.

Practical implications

To the best of the authors’ knowledge, this paper is the first research to provide insights into supervising managers’ corporate decisions by observing their textual information usage in corporate disclosure. Moreover, the approach of measuring managerial sentiment might be a solution to monitoring managerial class.

Originality/value

This paper contributes to the literature on accounting and finance studies, adding another piece of empirical evidence on content analysis by examining a unique language and institutional context (i.e. China). Besides, the paper notes that in line with the English version disclosure, based on Chinese semantic words, managerial sentiment in the Chinese-speaking world has magnitude on corporate decisions. The research provides insights into supervising managers’ corporate decisions by observing their textual information usage in corporate disclosure. Moreover, the approach to measuring managerial sentiment may be a practical solution to monitoring managerial class.

Details

Management Research Review, vol. 47 no. 4
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 26 July 2022

Joana Baleeiro Passos, Daisy Valle Enrique, Camila Costa Dutra and Carla Schwengber ten Caten

The innovation process demands an interaction between environment agents, knowledge generators and policies of incentive for innovation and not only development by companies…

Abstract

Purpose

The innovation process demands an interaction between environment agents, knowledge generators and policies of incentive for innovation and not only development by companies. Universities have gradually become the core of the knowledge production system and, therefore, their role regarding innovation has become more important and diversified. This study is aimed at identifying the mechanisms of university–industry (U–I) collaboration, as well as the operationalization steps of the U–I collaboration process.

Design/methodology/approach

This study is aimed at identifying, based on a systematic literature review, the mechanisms of university–industry (U–I) collaboration, as well as the operationalization steps of the U–I collaboration process.

Findings

The analysis of the 72 selected articles enabled identifying 15 mechanisms of U–I collaboration, proposing a new classification for such mechanisms and developing a framework presenting the operationalization steps of the interaction process.

Originality/value

In this paper, the authors screened nearly 1,500 papers and analyzed in detail 86 papers addressing U–I collaboration, mechanisms of U–I collaboration and operationalization steps of the U–I collaboration process. This paper provides a new classification for such mechanisms and developing a framework presenting the operationalization steps of the interaction process. This research contributes to both theory and practice by highlighting managerial aspects and stimulating academic research on such timely topic.

Details

International Journal of Innovation Science, vol. 15 no. 3
Type: Research Article
ISSN: 1757-2223

Keywords

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